Notice to new LWS support customers and new 8950 AAA customers
Trouble Tickets or Requests for Assistance maybe opened on line at: https://support.alcatel-lucent.com
In addition Local, in-country phone numbers to access an ALU Global Welcome Center (GWC) may be found at this same web location:
For email and phone contact by region:
EMEA –
Email: emeacallcenter@alcatel-lucent.com
Free Phone: 00 800 00 582368 (for most countries in EMEA)
APAC:
Email: apactss@alcatel-lucent.com
CALA:
Email: icmccala@alcatel-lucent.com
NAR:
Toll Free: 1 (866) 582-3688
Toll: 1+510-747-2000
If you are evaluating 8950 AAA for purchase or if you need sales information or if you
need technical support but do not have a support contract
For ALL technical support questions: Use the 8950 AAA Discussion Forum.
For pricing info or product related inquires please contact your local ALU sales representative.
Local sales contacts are can be found at the ALU worldwide portal.